Effective Date December 1st, 2014
Our pledge to you
As the leader in the future of lending, Hypotec has revolutionized the home loan process. In doing so, all of our clients benefit from electronically submitted documents and paperless transactions. We have taken a pledge to respect and protect the privacy of those who visit or use our website because your safety means the most to us. When we collect information from you, we want you to know how it is used. To demonstrate our commitment to fair information practices, we have adopted leading industry privacy guidelines. By using our website, you are consenting to the use of information and agreeing to these guidelines and the other Hypotec policies described on our website. Hypotec does not share your personal information with outside companies for their promotional use. Due to the financial nature of our business, our website is not designed to appeal to children under the age of 13. Therefore, we don't knowingly attempt to solicit or receive any information from children.
Hypotec Philosophy & Practices
At Hypotec, we want you to be comfortable and confident when using our website. Therefore, we would like to share with you the following principles that govern our information practices and other privacy aspects of our website:
- Our website is secured with the most recent security features. Without getting into too much detail, our encryption process is one of the strongest on the market.
- We do not use your personally identifiable information that you provide to us for any other purpose than to finance your loan.
- We provide you with the opportunity to update or correct your personally identifiable information.
- We work to protect personally identifiable information from loss, misuse, or unauthorized alteration.
- We provide various ways for you to contact us about our information practices and other aspects of privacy.
Here is a description of the information we collect and how it is used:
Protecting Your Identity and Credit. Hypotec does not share your personal information with outside companies for their promotional use.
Credit reporting agencies may share your information with other companies when you apply for a home loan. This may cause you to receive Email or phone calls that you didn't ask for, offering credit cards, refinancing or other loan products. You can stop these calls and Emails by opting out of these prescreened credit offers. Simply call (888) 567-8688 or visit www.optoutprescreen.com.
Tools, Applications and Registration: You will notice that our website provides you with all the tools you need to explore your options for mortgages and loans in order to make it easier for you to determine which options may be the most desirable for you. You can engage a number of tools, planners, calculators and other interactive advisors, such as the online interviews, without providing us your identity. We will not ask you for personally identifiable information to use these features, and do not attribute the information that you provide to you as an individual.
However, if you want to exercise one or more of the loan options presented, we will ask you to register at the site and supply other identifying and supporting information needed to process your application.
We use your contact information to provide you with alerts and updates regarding your loan status, which is part of the Hypotec service. Hypotec does not share your information with outside companies for their promotional use. We may, however, use it to send you communications and special offers on other products or services offered by Hypotec. If you do not want to receive this information you may opt-out during registration, within any future communications or by sending an Email to firstname.lastname@example.org.
We may also supply the information you provide, on a strictly confidential basis, to service providers, such as title companies, appraisers, credit reporting services, etc., who assist us in qualifying, processing, closing and servicing your loan.
Credit Report: By submitting a loan application or a request to be pre-qualified to us, you authorize us to share your credit report with our affiliates only to process your loan application.
More on our general information practices.
Contests, Sweepstakes, and Surveys: Occasionally, we may offer you the option to participate in contests, sweepstakes, or surveys. If you would like to participate, we may ask you for contact information, preferences or other information. This information may be used to conduct research, improve our offerings, or contact you regarding home financing or award prizes. Our contests or sweepstakes may have separate rules and we will identify how the information that you supply will be used in each case.
Mandatory and Optional Information: We identify what information is required to fulfill your request. If you chose not to provide mandatory information, we will not be able to provide you the service you are requesting. As part of your use of our website, we may collect information that my include your name, address, social security number, the location and value of the property related to the requested loan products or services, financial information about your assets and income, financial accounts, insurance and other information. As part of this process, you consent to Hypotec obtaining a credit report and for us to use that information as described in this policy. We will also collect information about your activity on the Hypotec website and use that information as described in this policy.
Service Providers: In some cases, we will employ or use service providers such as title companies and appraisers to complete a business process or provide a service on our behalf. When we employ service providers, we may need to share your personally identifiable information. Service providers are strictly prohibited from using your personally identifiable information for purposes other than to act on our behalf.
Change of Control: Your personally identifiable information may be transferred in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of Hypotec. You will have the opportunity to opt out of further secondary use of your information following any change of control.
Legal Disclosures: In some cases we may disclose certain information to comply with a legal process, such as a court order, subpoena, search warrant, or law enforcement request.
How we work to protect personally identifiable information from loss, misuse, or unauthorized alteration.
We employ industry recognized security safeguards to help protect the personally identifiable information that you have provided to us from loss, misuse, or unauthorized alteration. All data sent to Hypotec is protected with technology that enables encryption of your data. We use:
Secure Socket Layer (SSL): The Hypotec Web server supports the Secure Socket Layer (SSL) transaction protocol. The purpose of this encryption protocol is to keep confidential the information passed back and forth between a Web server and its users
Encryption: Hypotec uses a 2048-bit encryption, a powerful encryption commercially available for Internet products.
We use web technologies and here is why
Here is how and why we use some common Web technologies to help manage our websites:
Cookies: A "cookie" is a small piece of information that our website may provide to your browser while you are at our sites. The Hypotec website supplies your browser with cookies that contain a unique identifier used to better understand website usage in the aggregate and on an individual level so we know what areas of our site users prefer (e.g., based on the number of visits to those areas). This is done through a tracking utility that allows us, for example, to reconstruct activity from a session or by a user, for troubleshooting and issue resolution purposes. Hypotec may also employ service providers to help us collect and understand our website usage data. When periodic surveys are presented to website visitors, cookies are used to prevent issuing multiple invitations to the same individual.
If you are a registered member on the Hypotec website, you will receive a cookie when you login. This cookie is maintained by your browser and contains your identifier. This cookie is also used to authenticate your identity and provide you with access to areas of our website that are limited to registered members, such as those that allow you to view and manage your personal profile.
Additionally, Hypotec service providers that serve ads on affiliate and/or advertiser websites may assign different cookies and small graphical images called single-pixel GIFs or web beacons, to your browser to track the effectiveness of Hypotec advertising on other websites and your involvement with Hypotec.
If you simply want to browse, you do not have to accept cookies from our site. Should you decide, however, that you would like to register and sign in to special areas of the website and you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that we send. Otherwise, you won't be able to participate in certain areas of the website. Most browsers are defaulted to accept and maintain cookies.
If you wish to remove cookies provided by Hypotec, from your browser, you will most likely have to set your browser to reject new cookies or to disable them altogether, in order to avoid receiving future cookies from the Hypotec website. Please note that if you choose to reject or disable cookies, your access to certain areas within the Hypotec website may be limited.
Website Usage Data: Our website tracks usage data, including, for example, your IP address, your browser type and version, which pages you view, which page, if any, linked you to our site, and which link, if any, you follow off of our site. We use this data in the aggregate and on an individual level to better understand website activity to improve our site offerings, to reconstruct activity from a session or by a user, for troubleshooting and issue resolution purposes. We may also use this data to provide you a more personalized website experience, assistance with technical support questions, and to send you special offers, product and service updates, or other promotional materials that are relevant and tailored to your interests. If you do not want to receive these offers or promotions, simply indicate your contact preferences during the registration process, within any future communications or by sending an Email to email@example.com. We do not share your information with outside companies for their promotional use. We do not track URLs that you type into your browser, nor do we track you across the Internet once you leave our site.
Social Media and Third-Party Website Security and Privacy Policies: Hypotec currently has presence on social media to connect with and market to the public, Hypotec customers, and potential customers of the Hypotec family. Your activity on third-party websites is governed by the security and privacy policies of each third-party website. Users of third-party websites often share information with the general public, user community, and/or the third-party operating the third-party website, which may use this information in a variety of ways. Consequently, you should review the privacy policies of the third-party website before using it and ensure that you understand how this information may be used. You may be able to adjust privacy settings on your accounts on any third-party website or application to match your preferences. The information posted on or directed at Hypotec through social media is generally available to the public. To protect your privacy, do not include information you want to keep private or any other sensitive personal information in your social media activity, comments or responses. This information may be archived independently on, and retention of such information is governed by, the third-party website.
Browser “Do Not Track” and Other Settings: You may be using an Internet browser that has the ability to communicate your privacy preferences to the website, including requests not to track your usage and browsing history. Currently, the Hypotec website does not respond to any of these signals. Hypotec may track your activity on these websites and use that information as provided in this policy.
How you can control how your personally identifiable information is used
We give you the opportunity to control the use of your personal information for purposes other than to fulfill your request or as is required to process, close and subsequently service your loan. For example, on occasion we may use your contact information to send you promotional communications about Hypotec products. If you do not wish to receive such communications, you may specify your contact preferences during the information collection process or you may call toll-free at (866) 950-4625 or send an Email to firstname.lastname@example.org.
How you can update or correct your personally identifiable information
We provide you the opportunity to update or correct the contact and loan application information that you have provided to us. Once you have submitted your application, you may only change the information by directly contacting our office at (866) 950-4625 or emailing us at changeinfo@Hypotec.loans
Hypotec recommends that you do not use email communications to send us sensitive personal information. If you need to change that personal information, we recommend that you call us directly.
How to contact us about our information practices and other aspects of privacy